NSTcare℠ Proactive Maintenance
The right IT services outsourcing is crucial for your small business, but many small businesses don’t have the time, resources, or money to develop and maintain those systems. NST Systems strategically builds, optimizes, and protects your infrastructure while providing day-to-day computer and network support services that keep your users from experiencing downtime. As a small business owner, your time is better suited to focusing on generating revenue and managing your people.
Our custom IT services let our customers completely outsource the development, installation, and continuing maintenance and support of their IT to the experts at NST Systems. Our managed IT Services are built from the ground up to meet the needs of small businesses and give you the flexibility you need to design a solution that meets your unique requirements. Our staff is made up of senior IT professionals with years of experience, so you can have peace of mind, knowing your IT solutions provider has you in good hands.
Reduce business disruption, increase profitability, and make your technology work for you.
NSTcare is dedicated to keeping your technology investment up and running smoothly so you can focus on your business. We keep your systems updated, and take proactive measures to keep them running at peak performance. We take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Detect and stop IT and security issues before they affect your bottom line.
NST Systems’ IT Services are built to cover all of your IT computer support needs, from your employee workstations to mobile devices, to your servers and network devices. By performing regular maintenance and monitoring your systems, we can drastically reduce the amount of downtime your staff experience. Our team is always looking out for your business, and can help you meet your IT needs as you expand.
Supplement Your Current Internal IT Services.
Already have an internal IT department or a technical guru on site that handles most of your day-to-day IT issues? NST can supplement, advise and assist your current internal IT staff providing our monitoring, maintenance, and consulting. If your current IT department is overloaded, or doesn’t have specific knowledge or resources, NST Systems is there to help.
NSTcare Proactive Management, Monitoring, and Support
When computers fail, the biggest cost is the impact to your staff productivity and business relationships. Preventing failures through proactive maintenance, predictive systems monitoring, data protection management, and regular security updates will keep your business running smoothly.
NSTcare “Peace of Mind” IT management service keeps your systems running at peak performance. It’s a complete IT management service that provides the benefits of an in-house IT staff for a fraction of the cost. You select the level of service that fits your needs. We offer several flexible packages with different pricing options to suit your business. Level B Service provides predictive monitoring, reporting, and proactive maintenance for one very low flat-rate fee per month, while NSTcare Level A Service is a comprehensive flat-rate IT service that includes all of the Level B services, plus user support/ helpdesk and problem remediation for an all-included fixed monthly cost.
Now your end users don’t need to worry about racking up bills whenever they need support.
OUR NSTcare “PEACE OF MIND” IT MANAGEMENT SERVICE
The Benefits You Need:
- Assures your systems run more reliably and securely by preventing a majority of computer and network problems from occurring in the first place, resulting in significant reduction in downtime.
- Corrects problems promptly and accurately without the cost, delay and inconvenience of having an engineer travel to your office. We support your staff online, wherever they are, or go onsite if required.
- Increased productivity for your business.
- Improved end-user experience.
- 100% staffed by US-based NST employees who get to know you and learn about your unique needs. No outsourcing.
NSTcare includes server, workstation, laptop and network monitoring and maintenance. Trained engineers at our virtualized Network Operations Center (NOC) automatically respond to issues and repair a server or device that reports a problem. We maintain system documentation in secure online databases and can view system logs and statistical data even after a computer fails (aiding in diagnosis and timely restoration). This gives our engineers the ability to proactively head off network problems before they become downtime disasters.
Empower your staff by giving them direct access to NST Systems’s unlimited phone and remote support. Our Flat-Rate resolves the issue of staff having to wait for approval, and puts an end to runaway IT support costs.
NST offers everything from daily support of your IT needs to long term strategy.